Customer Support
Help with products, orders, delivery queries and general customer assistance.
Email support
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Browse our collections and find your perfect floor.
Browse our collections and find your perfect floor.
Contact Homes & Floors
Whether you’re choosing the right flooring, requesting samples, following up on an order or discussing a larger trade project, our team is here to support you with clear, friendly guidance.
Use the contact form for general enquiries, or reach the most relevant department directly for faster support. You can also visit or write to one of our office locations below.
Help with products, orders, delivery queries and general customer assistance.
Email supportDedicated help for interior designers, contractors, developers and commercial projects.
Contact trade teamBrowse quick answers and practical guidance before sending a message.
Visit FAQ pageYou can reach Homes & Floors through our London and Stansted offices. Both locations operate during standard weekday support hours.
20–22 Wenlock Road
Hoxton, London, N1 7GU
3rd Floor, Endeavour House
Coopers End Lane, Stansted, CM24 1SJ
For quicker routing, email the most relevant department and our team will respond as soon as possible.
